Privacy Policy
SMH Digital
Effective Date: 1 May 2026
1. Overview
At SMH Digital, we treat your information with respect and responsibility. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it when you interact with our website, services, or communication channels.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect information in a way that helps us deliver better results and improve your experience.
Information You Provide
When you contact us, request a service, or work with us, you may share:
- Full name
- Email address
- Phone number
- Business details
- Payment-related information
Information Collected Automatically
When you use our website or interact with our campaigns, we may collect:
- IP address
- Device and browser type
- Pages visited and actions taken
- Time spent on pages
Marketing & Performance Data
As a performance-focused agency, we also collect:
- Ad campaign data
- Conversion tracking data
- Website behavior insights
3. How We Use Your Information
We use your data to support real business growth and service delivery. This includes:
- Communicating with you about projects or inquiries
- Delivering and improving our services
- Creating and optimizing marketing campaigns
- Analyzing user behavior to increase conversion performance
- Processing payments and maintaining records
- Sending updates or marketing messages (only when permitted)
We do not use your data for unrelated purposes.
4. Cookies and Tracking
Our website may use cookies and similar technologies to understand user behavior and improve performance.
These tools help us:
- Measure traffic and engagement
- Improve website functionality
- Optimize marketing campaigns
You can control cookie settings through your browser at any time.
5. Data Sharing
We respect your privacy and do not sell your personal information.
We may share data only when necessary with:
- Service providers (analytics tools, payment processors, CRM systems)
- Advertising platforms for campaign execution
- Legal authorities if required by law
All third parties are expected to handle your data securely and responsibly.
6. Data Protection
We take reasonable steps to protect your information using modern security practices. This includes protecting data from unauthorized access, misuse, or loss.
However, no digital system is completely secure, and we encourage users to take precautions when sharing information online.
7. Data Retention
We keep your data only for as long as necessary to:
- Deliver our services
- Meet legal and financial requirements
- Improve long-term performance and reporting
When data is no longer needed, we take steps to remove or anonymize it.
8. Your Control Over Data
You have control over your personal information. You may:
- Request access to your data
- Ask for corrections
- Request deletion (where applicable)
- Opt out of marketing communications
To make a request, contact us at: info@smhdigital.com.bd
9. External Links
Our website or campaigns may link to third-party platforms. We are not responsible for how those platforms handle your data, so we encourage reviewing their policies separately.
10. Children’s Information
Our services are designed for businesses and professionals. We do not knowingly collect personal data from individuals under 13 years of age.
11. Policy Updates
We may update this Privacy Policy when needed to reflect changes in our services, tools, or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact
If you have questions or concerns about this policy or your data, you can reach us at:
SMH Digital
Email: info@smhdigital.com.bd
Website: smhdigital.com.bd
Closing Statement
SMH Digital is built on trust, clarity, and measurable results. We handle your data with the same level of care we apply to growing your business.